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Contact Page Explained ...

This contact page shows all the e-mail addresses for e-mail support & forum access.

You may find a more comprehensive contact page at Contact.

Escalation Explained ...

Escalation is mainly for escalating problems w.r.t. our services.

Providing you don't get an answer to a question or answers are repeatedly incomplete, lengthy or inaccurate or you wish to compliment our Teams, our Management look forward to hearing from you.

Note, our Marketing & Sales is more appropriate when you want to send comments/wish list about Luciol products.

We will learn and improve from your comments.
Contact List

The following addresses are available for support:


  • advanced e-mail support:
  • premium e-mail support:


  • marketing & sales:

For other contacts, please go to Contact.
KEEP US EFFICIENT: PRIOR E-MAILING SUPPORT, READ  FIRST THE F.A.Q. PAGES !